Categories: News

Passengers Defend A Mother That Was Allegedly Hit By An American Airlines Attendant

<p>&nbsp&semi;<&sol;p>&NewLine;<p>American Airlines has quickly taken action after an alleged incident that happened on one of their flights&period;<&sol;p>&NewLine;<p>According to <em><a href&equals;"http&colon;&sol;&sol;abc7news&period;com&sol;news&sol;mother-allegedly-hit-by-airline-employee-on-flight-at-sfo&sol;1901973&sol;">ABC News<&sol;a><&sol;em>&comma; passengers came to the defense of a mother that was allegedly hit by a flight attendant on Friday night&period; The alleged incident was not captured on video&comma; but the result of it surfaced online&period;<&sol;p>&NewLine;<p>The flight was leaving out of San Francisco&comma; and the video shows an upset woman holding a child&period; Shortly after another passenger stands up out of his seat and confronts the flight attendant&period;<&sol;p>&NewLine;<p>Passengers claim the attendant allegedly grabbed a stroller out of the woman’s hands violently&comma; &OpenCurlyDoubleQuote;hitting her and just missing one of her children&period;” Passengers say that the mother was from Argentina and probably didn’t understand when the stroller was taken away from her by the attendant&period;<&sol;p>&NewLine;<p>American Airlines quickly addressed the situation&comma; they said that the flight attendant was &OpenCurlyDoubleQuote;removed from duty&comma;” and the woman was upgraded to first class for the remainder of her trip&period;<&sol;p>&NewLine;<p>American Airlines said to ABC 7&comma; &OpenCurlyDoubleQuote;We have seen the video and have already started an investigation to obtain the facts&period; What we see on this video does not reflect our values or how we care for our customers&period; We are deeply sorry for the pain we have caused this passenger and her family and to any other customers affected by the incident&period; We are making sure all of her family&&num;8217&semi;s needs are being met while she is in our care&period; After electing to take another flight&comma; we are taking special care of her and her family and upgrading them to first class for the remainder of their international trip&period;”<&sol;p>&NewLine;<p>&OpenCurlyDoubleQuote;We have seen the video and have already started an investigation to obtain the facts&period; What we see on this video does not reflect our values or how we care for our customers&period; We are deeply sorry for the pain we have caused this passenger and her family and to any other customers affected by the incident&period; We are making sure all of her family&&num;8217&semi;s needs are being met while she is in our care&period; After electing to take another flight&comma; we are taking special care of her and her family and upgrading them to first class for the remainder of their international trip&period;”<br &sol;>&NewLine;&OpenCurlyDoubleQuote;The actions of our team member captured here do not appear to reflect patience or empathy&comma; two values necessary for customer care&period; In short&comma; we are disappointed by these actions&period; The American team member has been removed from duty while we immediately investigate this incident&period;”<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>Check out the video below&colon;<&sol;p>&NewLine;<p><amp-twitter data-tweetid&equals;"855624347787993089" layout&equals;"responsive" width&equals;"600" height&equals;"480"><&sol;amp-twitter><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Source<&sol;strong>&colon;<a href&equals;"http&colon;&sol;&sol;abc7news&period;com&sol;news&sol;mother-allegedly-hit-by-airline-employee-on-flight-at-sfo&sol;1901973&sol;"> http&colon;&sol;&sol;abc7news&period;com&sol;news&sol;mother-allegedly-hit-by-airline-employee-on-flight-at-sfo&sol;1901973&sol;<&sol;a><&sol;p>&NewLine; 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Jade Whiteside

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